Midnight Wins Rules and Regulations in United Kingdom

These terms and conditions set out the legal rules and regulations that govern your use of the official Midnight Wins website and mobile application in the United Kingdom. By creating an account, completing registration or placing any bet, you agree to comply with these terms, our privacy policy and any additional rules for specific services or events. These terms apply to all bets, bonuses, transactions and use of our betting services. You should read them carefully before you register, fund your account or place any bet.

General Terms for Using Midnight Wins Services

1. Scope and Acceptance of the Terms

These general terms govern your access to and use of the betting services, casino games and related products offered to users located in the United Kingdom.

By:

  • accessing or browsing the site or app;
  • completing registration for an account;
  • ticking any box referring to acceptance of terms; or
  • placing any bet or using any bonus,

you confirm that you have read, understood and accepted these terms and agree to be legally bound by them.

If you do not agree, you must not use the site, app or any services and must close your account.

2. Legal Status, Eligibility and Territory

To use the services you must:

  • be at least 18 years old;
  • be resident in a jurisdiction where online betting and gaming on this platform is lawful;
  • be physically located in the United Kingdom when placing bets on products offered only to UK users;
  • have full legal capacity to enter into binding contracts.

You confirm that you are not:

  • a person whose access is restricted under local law or under any court order;
  • self-excluded from this site or any other licensed operator in Great Britain where such self-exclusion should reasonably extend to this platform;
  • acting on behalf of another person or as part of a betting syndicate.

We may request evidence to confirm your age, identity, address and source of funds. If we cannot verify required information, your account may be restricted, suspended or closed and any pending bets or bonuses may be voided in line with applicable law.

3. Contractual Relationship

The contract for services is formed in the United Kingdom, under the laws of England and Wales, when we confirm creation of your account or accept a bet, whichever occurs earlier. Your rights and obligations under these terms are personal to you. You may not transfer, assign or otherwise dispose of your account or any rights arising from it.

4. Changes to the Terms and Rules

We may amend these terms, betting rules, bonus rules or any other policies to reflect:

  • changes in law or regulatory guidance;
  • improvements to services, events or odds;
  • security, risk or integrity concerns;
  • technical updates or operational requirements.

Where such changes are material, you will be notified through the site, app, email or in-account message before they take effect, where reasonably possible. Continued use of the services or any bet placed after the effective date of the updated terms constitutes your acceptance of the amended conditions. If you do not agree, you must stop using the services and request account closure.

5. Proper Use of the Platform

You agree to use the site, app and services only for lawful betting and gaming purposes and in line with:

  • these terms and all game or event rules;
  • responsible gambling guidance and tools available on the site;
  • all applicable laws and regulations in the United Kingdom.

You must not:

  • create more than one account, whether or not using the same personal data;
  • misuse bonuses or promotions by collusion, multiple accounts, arbitrage across sites or other abusive conduct;
  • manipulate software, exploit bugs or errors, use bots or automated systems to place bets or play games;
  • interfere with, attempt to gain unauthorised access to, or disrupt the site, app, servers or security measures;
  • share your login details, allow any third party to access your account or place bets on your behalf;
  • use the services for any unlawful purpose, including money laundering or terrorist financing.

You remain responsible for all activity carried out through your account, whether or not authorised by you, unless we fail to take reasonable steps to secure the platform.

6. Account Registration and Details

During registration you must provide accurate, complete and current information including your name, date of birth, address, email, phone number and any other data we reasonably request. You must keep this information up to date and notify us of any changes.

We may use third-party data sources to verify your details. If we cannot verify your age or identity, we may freeze your account, suspend access to services and place bets on hold until verification is completed. Any attempt to create an account using false information or on behalf of another person may lead to immediate closure and reporting to relevant authorities.

7. Intellectual Property and Content Protection

All intellectual property rights in the site, app, logos, trademarks, software, databases, odds display, event data, text, graphics, audio and video material belong to us or our licensors.

You are granted a limited, non-transferable, revocable licence to access and use the services for personal, non-commercial betting and gaming only. You must not:

  • copy, reproduce, distribute or make derivative works from any part of the services;
  • frame, scrape or harvest data, including odds or event information, for commercial use;
  • reverse engineer, decompile, disassemble or otherwise attempt to access source code, except where permitted by law.

Any unauthorised use of content or software may result in account closure, civil claims for damages and, where relevant, criminal prosecution.

8. Availability of Services

We aim to keep the platform and services available at all times, but uninterrupted access cannot be guaranteed. Maintenance, security updates, technical failures or events outside our control may affect availability.

We may suspend or modify services, events or odds at our discretion where needed for legal, security, technical or integrity reasons. Wherever possible, we will complete processing of accepted bets in line with existing rules.

9. Limitation of Liability

Nothing in these terms limits or excludes liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation;
  • any other liability that cannot be limited under UK law.

Subject to the above, and to the extent permitted by law:

  • your use of the services is at your own risk;
  • we are not liable for indirect or consequential losses, loss of profits, or loss of data arising from your use of the platform, bets or bonuses;
  • our total aggregate liability to you in respect of any claim relating to your use of the services will not exceed the higher of: (a) the balance of funds in your account at the time of the relevant event, or (b) the amount of the bet or transaction giving rise to the claim.

We are not responsible for failures caused by:

  • your equipment, internet connection or software;
  • errors in input of event selections, odds or stake by you;
  • any third-party services or websites linked from or integrated into the platform.

10. Complaints and Dispute Resolution

If you have a complaint about any part of the services, you should contact customer support as soon as possible and provide full details, including the time of the event, bet reference, account information and any supporting evidence.

We will:

  • acknowledge receipt of your complaint in a timely manner;
  • investigate the issue on the basis of our records, game logs and any relevant data;
  • provide a reasoned response and indicate any corrective measures.

If you remain dissatisfied after our final response, you may escalate the dispute to an approved alternative dispute resolution body, subject to applicable regulatory frameworks in Great Britain. Details of the relevant dispute scheme, if applicable, are provided in the help section. Nothing in this clause affects your statutory rights to bring legal proceedings before the courts of England and Wales.

General Betting Rules on Midnight Wins

1. Eligibility to Place Bets

Only registered and verified users who meet the eligibility criteria in the General Terms may place bets. You must:

  • be logged in to your account;
  • have a sufficient available balance to cover the full stake for any bet;
  • be located in a territory where the specific event and market are allowed under local law at the time the bet is placed.

Bets placed by minors, by self-excluded persons or in breach of these rules are void and stakes may be forfeited, subject to applicable law and regulatory guidance.

2. Bet Acceptance and Validity

A bet is accepted only when it appears in your betting history as “accepted” or similar confirmation status, and a unique reference number is assigned. Adding selections to a betting slip does not constitute acceptance.

If disagreement arises about the details or status of a bet, the data recorded on our servers is decisive, subject to review for obvious error.

We may refuse, limit or partially accept any bet at our discretion, including for integrity, technical or legal reasons. We are not obliged to accept any bet or to provide an explanation, but will treat customers fairly and in line with regulatory expectations.

3. Minimum and Maximum Stakes

The minimum and maximum amount that you may stake on any bet or event is set by us and may differ across sports, markets, events and bet types.

  • Minimum stake: The minimum unit stake for any single bet, accumulator or system bet is shown on the betting slip or relevant rules page.
  • Maximum stake and payout: For each event or market there may be a maximum stake or maximum potential payout. If your requested bet exceeds that limit, we may automatically reduce the stake or decline the bet.

We reserve the right to impose individual limits on your account, including restrictions on stakes, payouts, bets per event or access to certain markets. Limits may be applied for responsible gambling, legal, risk management or integrity reasons.

4. Odds, Pricing and Obvious Errors

Odds displayed on the site or app are subject to change at any time before a bet is accepted. When you place a bet, you accept the odds provided at the moment of acceptance, as recorded in your betting history.

If an obvious error is made in relation to odds, payout, event details or market configuration, including:

  • odds indicating an incorrect implied probability that is materially inconsistent with the market;
  • inverted odds, missing symbols or misplaced decimals;
  • incorrect participants, venue or event time,

we may void affected bets, settle them at the correct odds that should reasonably have applied, or take other fair measures in line with our betting rules and regulatory standards.

5. Event Information and Settlement Rules

Bets are settled based on the official result declared by the relevant sport governing body, league organiser, event authority or game provider at the time of settlement, subject to specific market rules.

Unless stated otherwise:

  • results changed after initial settlement due to disciplinary decisions, protests or subsequent corrections do not affect the original settlement;
  • where an event is abandoned, postponed or not completed, bets are settled according to the specific rules for that sport and market, which may include voiding bets or keeping them active if the event is rescheduled within a defined period.

Detailed settlement rules for common markets, such as match winner, totals, handicaps, correct score and player specials, are provided in the betting rules section and form part of these terms. You are responsible for reviewing applicable rules before placing a bet.

6. Calculation of Winnings and Losses

For winning bets:

  • the payout is calculated by multiplying the stake by the odds at acceptance, subject to any maximum payout limits;
  • for multiple bets, the stake is multiplied by the combined odds of all winning selections.

Where a selection in a multiple bet is void or cancelled, that selection is usually settled at odds of 1.00, and the remaining selections stand, unless rules for that bet type provide otherwise.

For losing bets, the full stake is forfeited. Where the result is a push or tie under the rules of a particular market (for example, Asian handicap markets), stakes may be refunded or settled as void in line with the published rules.

7. Cash Out and Bet Editing

Some events and markets may offer cash out or partial cash out functionality. Availability is not guaranteed and depends on live market conditions and technical factors.

If you use cash out, the bet is settled immediately at the cash out value shown at the time of confirmation, and subsequent changes in the event do not affect that outcome.

Where bet editing is available, any changes you make before acceptance of the edited bet may adjust the odds and potential payout. Full details are provided in the relevant help pages.

8. Betting Restrictions and Suspensions

We may restrict or suspend betting on specific events, markets or account categories in order to:

  • comply with legal or regulatory obligations;
  • manage integrity risks such as suspected match-fixing or market manipulation;
  • address technical issues or data feed failures;
  • apply responsible gambling measures to individual accounts.

If betting on an event is suspended while you are placing a bet, the bet may not be accepted. Any stake deducted for unaccepted bets will be returned to your balance.

9. Cancellations, Voids and Technical Issues

A bet cannot be cancelled by you once it has been accepted, except where this is expressly permitted in specific product rules.

We may void or adjust bets where:

  • a technical failure causes incorrect display of odds, event status or settlement;
  • bets are placed after the outcome of an event or market is partly or fully known;
  • in-play bets are accepted at a time when the event is not in a normal competitive state due to goals, penalties, red cards or similar events, if technical delays result in late acceptance;
  • there is evidence of collusion, cheating, fraudulent conduct, misuse of bonuses or other breach of these terms.

When bets are voided, stakes are normally returned to your account. If only part of a bet is affected, we may void the affected leg and settle the remainder as normal.

Payment Rules for Deposits and Withdrawals

1. Funding Your Account

You may fund your account using the payment methods listed in the cashier section of the site or app, which may include:

  • debit cards issued in your name;
  • bank transfers from accounts held in your name;
  • selected e-wallets or alternative payment solutions.

Cash deposits, credit cards and anonymous payment instruments may be restricted or not accepted, in line with UK regulations and responsible gambling policies.

You must only use payment methods that belong to you. Use of third-party cards, e-wallets or bank accounts is not permitted and may lead to account closure, voiding of bets and reporting to payment providers and authorities.

2. Deposit Limits, Fees and Processing

Minimum and maximum deposit amounts depend on the payment method and may be displayed in the cashier. We may set account-specific limits as part of responsible gambling or risk controls.

We do not typically charge fees for deposits, but your bank or payment provider may apply charges or foreign exchange fees. You are responsible for any such costs.

Deposits are credited to your account once authorised by your payment provider and received by us. Some methods provide instant crediting, while bank transfers and other services may take longer. Processing times are stated in the cashier and may change.

If a deposit is reversed, charged back or cancelled after being credited to your account, we may:

  • deduct the relevant amount from your balance;
  • void bets funded from the disputed amount;
  • request repayment of any resulting negative balance.

3. Withdrawal Requests

You may request withdrawal of available funds at any time, subject to:

  • completion of identity checks and any additional KYC verification;
  • payment method rules and anti-money laundering controls;
  • any active bonus conditions, such as wagering requirements.

Wherever possible, withdrawals will be processed to the same payment method used for deposits. We may require use of a specific method or request proof of ownership of the payment account before processing.

The minimum and maximum withdrawal amounts for each method are displayed in the cashier. We may apply daily, weekly or monthly limits in line with risk and regulatory requirements.

4. Withdrawal Processing Times

Withdrawal requests are processed within a reasonable period and in any event within timeframes stated in the cashier, subject to:

  • completion of any pending verification or source of funds checks;
  • bank processing times and weekends or public holidays;
  • payment provider maintenance or outages.

Once approved and released by us, the time until funds reach your bank or payment account is outside our direct control.

5. Verification, KYC and AML Measures

To comply with legal obligations, we may request documentation to verify:

  • your identity (for example, passport, driving licence or national ID);
  • your address (for example, utility bill or bank statement);
  • ownership of payment methods (for example, copy of bank card with masked digits or e-wallet statement);
  • source of funds or wealth (for example, payslips, tax returns or business accounts) where appropriate.

Until requested checks are completed to our satisfaction, we may:

  • postpone or limit withdrawals;
  • restrict account activity, including bets and bonuses;
  • freeze funds where there is a reasonable suspicion of unlawful activity.

6. Currency and Exchange

The default account currency for UK users is shown during registration. If we permit deposits or bets in multiple currencies, currency conversion may apply.

Exchange rates are generally based on market rates at the time of processing, and any conversion costs are your responsibility. We are not liable for losses arising from currency fluctuations or conversion fees charged by your provider.

7. Transaction Restrictions and Reviews

We may review payments and impose restrictions where:

  • unusual deposit or withdrawal patterns are detected;
  • there are repeated chargebacks or failed transactions;
  • account activity suggests bonus misuse, chip dumping or other irregular behaviour.

In such cases we may:

  • delay or decline specific transactions;
  • require additional documentation;
  • adjust or remove bonuses and cancel bonus-related winnings where permitted by law and the relevant bonus rules.

8. Cancellation of Payment Operations

You may request cancellation of a withdrawal if it has not yet entered processing. Availability of this option depends on technical and regulatory constraints and may be removed where required for safer gambling.

We reserve the right to cancel or reverse deposits or withdrawals in order to comply with legal, regulatory, card scheme or payment provider rules, or where transactions are linked to fraud, money laundering, terrorist financing or breach of these terms.

9. Inactive and Dormant Accounts

If your account shows no login, bet placement, deposit or withdrawal for a prolonged period, it may be treated as inactive or dormant under our internal policy.

We may:

  • attempt to contact you using the registered email address;
  • charge a reasonable monthly fee to cover administration costs, up to the lesser of the remaining balance or the permitted amount under applicable law;
  • ultimately close the account and manage remaining funds in line with legal and regulatory obligations.

You may reactivate an inactive account by logging in and following any instructions provided, subject to ongoing eligibility checks.

Responsible Gambling and Safe Use of Betting Services

1. Commitment to Safer Gambling

The platform is intended for recreational use by adults. Gambling involves risk, and you may lose money. You should not consider betting or casino play as a source of income or a solution to financial problems.

We support responsible gambling and comply with applicable UK guidance to minimise harm. Tools and information are provided to help you stay in control of your activity.

2. Player Protection Tools

You can manage your behaviour by using the responsible gambling tools available in your account, which may include:

  • Deposit limits: daily, weekly or monthly caps on how much you can add to your account;
  • Loss limits: limits on how much you can lose over a specified period, where available;
  • Session limits: controls on how long you can remain logged in for gaming sessions;
  • Reality checks: on-screen reminders about time spent on the site or app.

Changes that tighten limits (for example, lowering a deposit cap) usually take effect immediately. Changes that relax limits may be subject to a cooling-off period.

3. Time-Out and Self-Exclusion

If you feel that you need a break from gambling, you may request:

  • Short time-out: temporary suspension of access for a chosen period, usually from 24 hours to several weeks;
  • Self-exclusion: long-term exclusion from the platform for a minimum period, generally from six months or longer.

During self-exclusion:

  • your account will be blocked for betting and deposits;
  • marketing communications will be stopped as required by law;
  • any attempt to create a new account is prohibited and may lead to closure of related accounts.

If you hold self-exclusion in place with other operators in Great Britain, you are encouraged to maintain it and consider applying similar protections here.

4. Recognising Problem Gambling

You should monitor your gambling and consider seeking help if you:

  • gamble more money or more frequently than planned;
  • chase losses or borrow money to fund bets;
  • neglect work, family or other responsibilities due to gambling;
  • feel anxiety, guilt or depression related to gambling activity.

Self-assessment tools and guidance are available on the site to help you understand your risk level.

5. Support and External Organisations

If you are concerned about your gambling or that of someone close to you, the following UK organisations provide confidential advice and support:

  • GambleAware (begambleaware.org): information, self-help resources and referral to treatment services;
  • GamCare (gamcare.org.uk, Helpline 0808 8020 133): counselling, live chat and support groups;
  • Gambling Therapy (gamblingtherapy.org): online support for problem gamblers and their families.

You may also contact your GP for medical advice if gambling is affecting your physical or mental health.

6. Underage Gambling

Access to the services is strictly restricted to individuals aged 18 or over. We take reasonable steps to prevent underage gambling and may:

  • request proof of age and identity;
  • suspend or close accounts where underage gambling is suspected;
  • void bets and forfeit any winnings obtained while a user is, or was, underage, subject to legal requirements.

Parents and guardians are encouraged to use parental control software and to keep login and payment details secure and inaccessible to minors.

Anti-Money Laundering and Counter-Terrorist Financing

1. Legal Obligations

As a provider of betting and gaming services, we must comply with United Kingdom legislation and regulatory requirements relating to anti-money laundering and counter-terrorist financing.

These obligations require us to:

  • verify the identity of customers before allowing certain transactions;
  • monitor account activity and transactions on an ongoing basis;
  • report suspicious activity to the appropriate authorities where legally required.

2. Know Your Customer (KYC) Procedures

To meet AML requirements we perform identity and verification checks at various stages, including:

  • when you register an account;
  • before you can deposit or withdraw above certain thresholds;
  • when your betting or payment patterns change significantly;
  • when we have reason to doubt the accuracy of previously provided information.

You may be asked to provide:

  • proof of identity such as passport or driving licence;
  • proof of address such as a utility bill or bank statement;
  • proof of ownership of payment methods;
  • evidence of source of funds or wealth, for example salary slips, savings statements, business accounts or documents relating to assets.

If you do not cooperate or if documents are not satisfactory, we may suspend your account, delay or refuse transactions and, in certain circumstances, close the account and retain funds subject to legal requirements.

3. Monitoring Transactions and Activity

We use risk-based systems and controls to monitor accounts and transactions for indicators of money laundering or terrorist financing, such as:

  • unusually high or rapid deposits and withdrawals unconnected to normal betting activity;
  • multiple payment methods or accounts that do not appear consistent with your profile;
  • minimal betting activity but significant movement of funds;
  • patterns consistent with collusion, chip dumping or use of accounts as payment channels.

Activity that appears suspicious may be reviewed by our compliance team. If we reasonably believe that your account is linked to unlawful conduct, we may:

  • restrict or block access to the services;
  • freeze part or all of the funds in your account;
  • decline deposits, bets or withdrawals;
  • file suspicious activity reports where required by law.

4. Consequences of Policy Breaches

Where we determine that you have breached AML rules or that your account is being used for prohibited purposes, we may, subject to legal requirements:

  • terminate your account and any related accounts under your control;
  • void bets and confiscate balances connected to the suspicious activity;
  • provide information to law enforcement, regulators, banks and other relevant bodies.

You acknowledge that we are prohibited from informing you if we submit certain regulatory reports or cooperate with investigations.

5. Cooperation and Information Accuracy

You agree to:

  • provide accurate, complete and up-to-date information whenever requested;
  • respond promptly to our communications regarding verification or transaction reviews;
  • notify us if your circumstances change in a way that may affect previous information provided.

Failure to cooperate may result in delays, rejection of payments or closure of your account, subject to applicable law.

Privacy Policy and Data Protection Rights

1. Compliance with Data Protection Law

We process personal data in line with applicable UK data protection legislation, including the UK General Data Protection Regulation and the Data Protection Act 2018.

This section summarises how personal information is collected, used, stored and shared when you use the website, app or related services.

2. Data We Collect

Categories of personal data we may collect and process include:

  • Identification data: name, date of birth, gender, verification documents, unique customer IDs;
  • Contact details: postal address, email address, phone number;
  • Account and usage data: login details, security credentials, betting history, game activity, bonuses used, account settings;
  • Financial data: payment method details (card type and masked number, bank account identifiers, e-wallet IDs), transaction records;
  • Technical data: IP address, device identifiers, browser type, operating system, time zone and language settings;
  • Communication data: enquiries, complaints, support interactions, feedback;
  • Risk and compliance data: KYC and AML information, responsible gambling markers, self-exclusion status.

3. Purposes and Legal Bases for Processing

We use your personal data for the following purposes, based on the legal grounds noted:

  • Account creation and management: to register and administer your account, process registration details and maintain accurate records (performance of contract);
  • Provision of services: to process bets, settle events, credit winnings, manage bonuses and provide related products (performance of contract);
  • Payments and financial checks: to process deposits and withdrawals, verify payment methods and prevent fraud (performance of contract and legal obligations);
  • KYC, AML and responsible gambling: to verify identity, assess risk, monitor transactions, detect misuse and apply safer gambling measures (legal obligations and public interest);
  • Security and integrity: to protect accounts, investigate suspected breaches and monitor for unauthorised access (legitimate interests and legal obligations);
  • Customer support: to respond to queries, handle complaints and manage disputes (performance of contract and legitimate interests);
  • Marketing and personalisation: where permitted, to send tailored information about products, features or bonuses and to personalise site content (consent or legitimate interests, as applicable);
  • Regulatory and legal compliance: to fulfil obligations to regulators, tax authorities, law enforcement and dispute bodies (legal obligations).

4. Data Sharing and Transfers

We may share your data with:

  • payment providers, banks and financial institutions involved in processing your transactions;
  • identity verification, credit reference and fraud prevention agencies;
  • analytics and technology partners that support the operation and security of the platform;
  • regulatory and law enforcement authorities where required;
  • dispute resolution bodies handling complaints or escalated disputes.

Where data is transferred outside the United Kingdom, appropriate safeguards are applied, such as standard contractual clauses or equivalent lawful mechanisms, to protect your rights.

5. Data Retention

Personal data is kept only for as long as necessary for the purposes for which it was collected, including to:

  • provide services and manage your account;
  • comply with legal, tax and regulatory requirements;
  • resolve disputes and enforce agreements.

Retention periods vary depending on the type of data and applicable law. Once no longer required, data is securely deleted or anonymised.

6. Your Data Protection Rights

Under UK data protection law, you have rights in relation to your personal information, including:

  • Right of access: to obtain a copy of personal data held about you;
  • Right to rectification: to request correction of inaccurate or incomplete data;
  • Right to erasure: to request deletion of data where there is no lawful reason to continue processing, subject to retention obligations;
  • Right to restriction: to request limitation of processing in certain circumstances;
  • Right to data portability: to receive certain data in a structured, commonly used and machine-readable format and transmit it to another controller, where technically feasible;
  • Right to object: to object to processing based on legitimate interests or direct marketing.

You may exercise these rights by contacting us through the details provided in the help or contact section. We may need to verify your identity before responding. Some rights may be limited where we are required to retain or use information to comply with legal obligations.

7. Cookies and Similar Technologies

The platform uses cookies and similar tools to:

  • enable core functionality such as login, bet placement and security features;
  • improve performance and assess site usage;
  • personalise content and remember your settings;
  • support marketing where permitted by law and your preferences.

Details about the types of cookies and how you can manage your preferences are provided in the cookie policy. Some cookies are essential and cannot be disabled if you wish to use core services.

8. Contact and Complaints About Data Use

If you have concerns about how your personal data is handled, you can contact our data protection contact point as indicated in the help section.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office if you believe your data protection rights have been infringed. Further information is available at ico.org.uk.

Security of Your Account, Data and Betting Activity

1. Security Commitments

We take technical and organisational measures to protect the confidentiality, integrity and availability of the platform, your account and all betting transactions.

Security controls are designed in line with industry standards, taking account of regulatory expectations in the United Kingdom.

2. Technical Protection Measures

Key technical safeguards include:

  • Encryption: use of encryption protocols to protect data in transit between your device and our servers;
  • Secure infrastructure: hosting in secure data centres with access controls, monitoring and resilience features;
  • Network protection: firewalls, intrusion detection and prevention systems to monitor and block malicious activity;
  • System hardening and patching: regular updates to software and systems to address known vulnerabilities.

3. Account Security and Authentication

To protect your account you must:

  • choose a strong, unique password that is not used for other services;
  • keep your login details confidential and never share them with others;
  • log out after each session and secure your devices.

We may offer or require additional authentication measures, such as:

  • one-time passcodes sent by SMS or email;
  • app-based authenticators, where available.

If we detect unusual login patterns or suspect unauthorised access, we may temporarily lock the account, require password reset or apply other protective actions.

4. Monitoring and Incident Response

We monitor systems for security events including:

  • repeated failed login attempts;
  • unusual changes in betting behaviour that may indicate account takeover;
  • malware indicators and suspicious network traffic.

Where a security incident affects the integrity or confidentiality of your data or account, we will:

  • investigate and take steps to contain and remediate the issue;
  • inform you where required by law, including about recommended steps to mitigate any potential harm;
  • cooperate with regulators and law enforcement as appropriate.

5. Your Responsibilities

You are responsible for:

  • maintaining up-to-date anti-virus and security software on your devices;
  • ensuring your internet connection is secure, avoiding use of unsecured public networks for login and bets where possible;
  • notifying us immediately if you suspect that your account details have been compromised, or if you notice unauthorised bets or transactions.

If you fail to keep your credentials secure, you may be responsible for bets placed or losses incurred before you notify us, subject to applicable law.

6. Third-Party Links and Services

The platform may include links to third-party websites or integrate with external services. Those sites and services are operated independently, and their security and privacy practices are governed by their own terms and policies.

We are not responsible for third-party security failures, but we take reasonable care when selecting and managing service providers that support core betting and payment functions.

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